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Biggest Compliance Risks for Convenience Stores

Biggest Compliance Risks for Convenience Stores

From workplace safety guidelines to consumer privacy regulations, convenience stores face a wide array of hidden business risks that can have costly implications. Compliance – or the lack of it – is one of these risks. In business, the term “compliance” refers to the...
Competitive Advantage through Connection

Competitive Advantage through Connection

What is your competitive advantage? What can customers get from you that they can’t get from one of your competitors? Tangible items can make this list for sure – maybe you’re known for your fresh-made sandwiches, loyalty program, or the best car wash in town. Those...
Customer Perception Is Your Reality

Customer Perception Is Your Reality

There’s no question that review sites have changed how customer perception affects your business. Not only can customers tell others what they think of you with a few clicks in an app, they can find out more about you than you may want them to know. There’s little you...
5 Ways to Grow Customer Loyalty

5 Ways to Grow Customer Loyalty

Based on customer data for the retail industry in general, 80 percent of your business comes from 20 percent of your customers. On top of that, it’s more expensive to try to acquire new customers than it is to grow customer loyalty with the people already visiting...