Top 5 Convenience Store Training Topics

Top 5 Convenience Store Training Topics

With staffing shortages and high turnover, some convenience store operators wonder if the cost to train employees is worth the investment. Your convenience store is only as strong as your weakest employee, and that’s why convenience store training is so crucial....
Know Your GUEST

Know Your GUEST

What’s the difference between a “customer” and a “guest”? By definition, a customer is someone who simply buys goods or services from a store or business. A guest, on the other hand, is someone who is invited to take part in something important. Shifting your...
Communication Styles for Leaders

Communication Styles for Leaders

One of the key characteristics of an effective leader is flexibility. This goes beyond being able to handle unexpected circumstances or managing organizational change. To be a successful convenience store manager or leader, you also have to be flexible in your...
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