by Ready Convenience | Apr 12, 2022 | Training
What’s the difference between a “customer” and a “guest”? By definition, a customer is someone who simply buys goods or services from a store or business. A guest, on the other hand, is someone who is invited to take part in something important. Shifting your...
by Ready Convenience | Apr 5, 2022 | Management, Training
Safety should always be taken seriously. The health and safety of your employees should be one of your main concerns – after all, without your employees your stores would not be able to operate. A vast majority of employee injuries are attributed to common mistakes...
by Ready Convenience | Mar 29, 2022 | Management
One of the key characteristics of an effective leader is flexibility. This goes beyond being able to handle unexpected circumstances or managing organizational change. To be a successful convenience store manager or leader, you also have to be flexible in your...
by Ready Convenience | Mar 22, 2022 | Management
We all know the last few years have redefined everyone’s definition of “normal.” This has had a profound impact on convenience store customer expectations as they reevaluate their shopping and purchasing decisions. How Customers Are Evolving According to recent...
by Ready Convenience | Mar 15, 2022 | Management, Training
Today’s convenience store customers expect efficiency, value, and, of course, convenience. How you merchandise your products directly impacts your ability to exceed those customer expectations. Avoid these top 10 merchandising mistakes. Mismanaging first impressions....
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