Mistakes New Trainers Make

Mistakes New Trainers Make

Training is a job responsibility of most convenience store managers, yet many may not be trained themselves on how to manage such an important assignment. New trainers can prepare themselves for success by avoiding these common mistakes. Mistake #1: Failing to Set...
Get Street Smart about Customer Loyalty

Get Street Smart about Customer Loyalty

When it comes to your c-store customers, what are you most grateful for? If you said “loyalty,” you’re on the right track. After all, you’ll spend six times more to attract a new customer than to keep an old one. It doesn’t take a math whiz to figure out where your...
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