by Ready Convenience | Jun 25, 2020 | Training
Online learning was well on its way to dominating the field employee training before the pandemic. Now that in-person training events are more challenging, more companies are experiencing first-hand that training online is not just nice-to-have, it’s a critical...
by Ready Convenience | Jun 18, 2020 | Management, Training
What’s the one element of doing businesses that hasn’t changed due to the pandemic? It’s your need to serve your customers. Right now, customer satisfaction may be more important than ever as you and your staff do more to keep your customers safe, happy, and loyal....
by Ready Convenience | Jun 11, 2020 | Management, Training
One of the simplest tools you have to improve employee performance is right in front of your face – literally. It’s your own voice. Providing effective employee feedback boosts teamwork, enhances your credibility, and improves employee confidence. Here are some tips...
by Ready Convenience | May 28, 2020 | Training
Training is a two-way street. You deliver training to employees and employees return the favor by applying the lessons effectively. Regardless of what type of training you’re delivering – from online convenience store training to one-on-one coaching, your training...
by Ready Convenience | May 21, 2020 | Management
Even in the middle of a worldwide health crisis, customer satisfaction matters. In fact, for convenience stores like yours, it may matter now more than ever. Understanding how you can provide the best service to your customers requires you to ask questions that go...
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