by Ready Convenience | Jan 16, 2020 | Management, Training
How you treat your employees determines how they’ll treat your customers. When you provide a comprehensive employee training program, it has a direct impact on customer service. Here’s how: Employee training expands competencies. A competency is the ability of an...
by Ready Convenience | Jan 2, 2020 | Training
A foundation is more than just a place where something starts. It’s a base that supports growth. This is true whether you’re building a house or training your convenience store staff. So, what makes up your training foundation? Now is the perfect time to audit your...
by Ready Convenience | Dec 12, 2019 | Operations, Training
Convenience store managers are busy… but we probably didn’t need to tell you that! In case you missed some of our convenience store articles last year, catch up with these top five. 1 – Basic Marketing Concepts Every Convenience Store Manager Should...
by Ready Convenience | Nov 21, 2019 | Management
This time of year, you hear a lot about gratitude. With good reason, much of this is focused on your personal life – being thankful for family, friends, your health, and so on. There’s no doubt that showing gratitude can bring you closer to the people you care about...
by Ready Convenience | Oct 31, 2019 | Foodservice
We are living in a convenience economy, one in which consumers demand that their shopping experiences are quick, simple, and hassle-free. This should be a natural fit for convenience stores, right? Yes, of course – as long as you and your staff deliver what customers...
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