by Ready Convenience | Oct 16, 2017 | Training
After 51 weeks or so of planning, we’re finally here at the NACS show! This year’s theme is “Connect,” and we plan to do just that. What does connecting mean to us?First, connecting means sharing. We love talking about our suite of e-learning solutions for the...
by Ready Convenience | Sep 28, 2017 | Training
What does it mean to “connect”? In today’s social media-driven world, making a “connection” has taken on a whole new meaning. Businesses are sometimes more likely to measure connection based how many followers they have or how many likes they got on their latest post....
by Ready Convenience | Sep 20, 2017 | Management, Training
Customer loyalty isn’t just one thing you do. All the little things you and your staff do add up to a complete customer experience. In a convenience store with fuel service, this may have nothing to do with how your staff interacts with a customer. After all, you...
by Ready Convenience | Sep 13, 2017 | Management, Training
With so many alternate ways to communicate in today’s digital age, the phone line at your convenience store might be ringing less and less. It will still ring, though. When it does, it’s important your employees know how to handle calls. Keep in mind that some of your...
by Ready Convenience | Sep 6, 2017 | Management, Training
Problems are inevitable in the convenience store business. Fortunately, there’s a lot you can do to avoid many common customer complaints. For example, when you’re on top of staffing requirements, you can prevent problems related to being short-staffed. When you...
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