Tell Us What You Think

Tell Us What You Think

Tell Us What You Think Remember the suggestion box? Now considered another victim of technology-based solutions, most experts have declared the suggestion box dead and gone. While this may be true, keep in mind that the reason for that old box is very much alive and...
Orientation Success

Orientation Success

c-store staffing You never get a second chance to make a first impression – this is true with your convenience store customers and also with new employees who are just starting their career with you. A successful orientation program is an important first start of an...
The Ripple Effect of Gratitude

The Ripple Effect of Gratitude

Home This time of year, you hear a lot about gratitude. With good reason, much of this is focused on your personal life – being thankful for family, friends, your health, and so on. There’s no doubt that showing gratitude can bring you closer to the people you care...
5 Ways to Recognize Leadership Potential

5 Ways to Recognize Leadership Potential

For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
‘Tis the Season for Crime

‘Tis the Season for Crime

​It may be fun to say “Trick or treat” this time of year, but the reality for convenience store operators is that the time for tricks of the criminal sort is just getting started. Crime increases across the board during the holiday season, and that is especially true...