by Ready Convenience | Feb 22, 2022 | Human Resources, Management
What is a “team” in your convenience store? It’s not just another word for “staff.” A team is a group of people – in your case, your employees – who work together to achieve a common goal. Effective teamwork increases productivity, boosts morale, and enhances customer...
by Ready Convenience | Feb 15, 2022 | Management
Sometimes, and especially when you’re feeling overwhelmed as a convenience store manager, reflecting on some basics of the business can help you feel re-centered, such as basic customer service skills, basic store care, and basic leadership principles. It might...
by Ready Convenience | Feb 8, 2022 | Management, Training
We live in a world of information overload. With technology pushing alerts constantly and new stimuli overwhelming the senses continually, is there a limit to how much people can take in? Science tells us that while the human brain doesn’t necessarily have a storage...
by Ready Convenience | Feb 1, 2022 | Management
While some people seem to attract conflict, or purposely cause it, most people naturally try to avoid conflict in the workplace. Avoiding it though, doesn’t make it go away. Opposing views can bring about productive and positive change for your operation. Yes,...
by Ready Convenience | Jan 25, 2022 | Management, Training
Convenience stores conduct more ID checks than any other industry, even more than TSA. And with a large percentage of your sales coming from tobacco, beer, and lottery, you have to make sure your employees are handling age-restricted sales according to the law....
by Ready Convenience | Jan 18, 2022 | Management
Remember the suggestion box? Now considered another victim of technology-based solutions, most experts have declared the suggestion box dead and gone. While this may be true, keep in mind that the reason for that old box is very much alive and kicking. Giving...
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