Tell Us What You Think

Tell Us What You Think

Remember the suggestion box? Now considered another victim of technology-based solutions, most experts have declared the suggestion box dead and gone. While this may be true, keep in mind that the reason for that old box is very much alive and kicking. Giving...
Proactive Guest Service

Proactive Guest Service

You can’t please everyone all the time. Customers will have problems sometimes – maybe the coffee doesn’t taste right, the soda machine is out of ice, the pump is going too slow, or the line is too long. The list of potential guest service problems is as diverse as...
‘Tis the Season for Crime

‘Tis the Season for Crime

Crime increases across the board during the holiday season, and that is especially true in retail environments. Stores are busier, registers have more cash, and unsavory people just seem more brazen. Criminal Risks to Your Convenience Store The biggest risks for crime...
Loading