by Ready Convenience | Jul 9, 2020 | Management
Staffing issues are some of the biggest challenges in convenience store management. Even the most effective managers encounter stubborn personnel obstacles—ones that won’t go away, but continue to block the flow of business and give rise to staff training...
by Ready Convenience | Jul 2, 2020 | Management, Training
While “normal” feels like it might be a moving target right now, you can’t afford to get too far away from the best practices you were following before the health crisis hit. Your employee training program is a perfect example. Take a look back on what your top...
by Ready Convenience | Jun 18, 2020 | Management, Training
What’s the one element of doing businesses that hasn’t changed due to the pandemic? It’s your need to serve your customers. Right now, customer satisfaction may be more important than ever as you and your staff do more to keep your customers safe, happy, and loyal....
by Ready Convenience | Jun 11, 2020 | Management, Training
One of the simplest tools you have to improve employee performance is right in front of your face – literally. It’s your own voice. Providing effective employee feedback boosts teamwork, enhances your credibility, and improves employee confidence. Here are some tips...
by Kristen Kent | Jun 4, 2020 | Management, Training
Threats to your convenience store have changed during the pandemic. High stress can make people do things they wouldn’t normally do, and a crisis may present a prime opportunity for criminals who were targeting your business even before the pandemic. Store managers...
by Ready Convenience | May 21, 2020 | Management
Even in the middle of a worldwide health crisis, customer satisfaction matters. In fact, for convenience stores like yours, it may matter now more than ever. Understanding how you can provide the best service to your customers requires you to ask questions that go...
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