by Ready Convenience | Mar 7, 2018 | Management
Big national stories about harassment leave out a lot of details that are important to sexual harassment training in the workplace. Sometimes, this lack of information can lead to the perpetuation of myths about sexual harassment. Take a look at these common...
by Ready Convenience | Feb 28, 2018 | Management
Convenience stores – perhaps more than other retail environments – are bound by many different laws and regulations. To stay in business, you have to comply with safety regulations, age-restricted sales laws, guidelines for lotto sales, anti-money laundering rules,...
by Ready Convenience | Jan 3, 2018 | Management, Training
In the Rocky Mountains, snow pack during the winter determines how much water is available for towns, businesses, families, ranchers, and farmers for the next summer season. This is the original “trickle-down effect,” and it has nothing to do with economics. The idea...
by Ready Convenience | Nov 22, 2017 | Management
The new year is right around the corner, are you ready for it? In the fast-paced c-store industry, it’s challenging to keep up with the changing business climate. As you look forward to the busy month ahead and a new year right around the corner, here are some trends...
by Ready Convenience | Sep 20, 2017 | Management, Training
Customer loyalty isn’t just one thing you do. All the little things you and your staff do add up to a complete customer experience. In a convenience store with fuel service, this may have nothing to do with how your staff interacts with a customer. After all, you...
by Ready Convenience | Sep 13, 2017 | Management, Training
With so many alternate ways to communicate in today’s digital age, the phone line at your convenience store might be ringing less and less. It will still ring, though. When it does, it’s important your employees know how to handle calls. Keep in mind that some of your...
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