A New Approach to Staffing Challenges

A New Approach to Staffing Challenges

What is both the greatest asset and the greatest challenge in a convenience store? If you said your team, you hit the bullseye. Staffing challenges are nothing new in this business, but it may be time for you to approach them differently. Creating and maintaining an...
A Lesson from the Heart: Keep it Simple

A Lesson from the Heart: Keep it Simple

By Ed RosheimEffective communication can be a bit of a balancing act. You need to give enough detail to get your point across without overwhelming the person you’re talking to with too much information. This is especially true when you’re talking with employees who...
The Value of Clear Communication

The Value of Clear Communication

Communicating is easy, but communicating effectively can be a challenge. For example, a store manager says to an employee, “Re-stock those shelves, they look awful!” Technically, that’s communication, it’s just woefully poor communication. Let’s look at it a different...
What’s the Value of Teamwork in a C-store?

What’s the Value of Teamwork in a C-store?

“Teamwork makes the dream work.” That’s a popular expression, but what does it really mean? It’s easiest to explain teamwork using a sports analogy. Take baseball, for example. Each player on the team has a different role on the field. The strengths – and weaknesses –...
Top 3 Resolutions to Improve Your Business

Top 3 Resolutions to Improve Your Business

It’s usually easy to come up with New Year’s resolutions for your personal life – go the gym, cut the carbs, stick to the family budget, and things like that. Resolutions for your business, though, can be a little more challenging to define. Resolutions are like goals...
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