by Ready Convenience | Dec 14, 2016 | Management, Operations, Training
“If you think education is expensive, try ignorance!” – Derek BokThe way you see training probably depends on how effective AND cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In...
by Ready Convenience | Nov 23, 2016 | Management
Conflict is a natural part of teamwork. The traits that make your team members unique – such as cultural background, life experience, work style, age, and personality – all affect how they get along with each other and with you. As a manager, you’re responsible for...
by Ready Convenience | Nov 10, 2016 | Management, Training
Cleanliness is one of those things that goes unnoticed until it’s too late. It’s not likely you’ll ever have a customer think to themselves, “This store is so clean!” But you can bet your bottom dollar that if you and your staff don’t pay attention to cleanliness,...
by Ready Convenience | Nov 2, 2016 | Management
If turnover isn’t one of your operation’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Most every store owner and manager we talk to identify the need to...
by Ready Convenience | Oct 20, 2016 | Management, Operations
Where do you see the performance of your store in six months, one year, or even five years? Having a future vision for your convenience store helps you focus on changes you can get started on right now. Change can be challenging, though, and not just for you. Even...
by Ready Convenience | Sep 29, 2016 | Management
Where do you see yourself and your business in a year, 5 years, or even a decade from now? It might be tough to focus on the future when you’re neck deep in the operational tasks of today, but it’s a mistake not to. Set aside some time to think about what lies...
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