by Ready Convenience | Dec 29, 2016 | Management
It’s usually easy to come up with New Year’s resolutions for your personal life – go the gym, cut the carbs, stick to the family budget, and things like that. Resolutions for your business, though, can be a little more challenging to define. Resolutions are like goals...
by Ready Convenience | Dec 14, 2016 | Management, Operations, Training
“If you think education is expensive, try ignorance!” – Derek BokThe way you see training probably depends on how effective AND cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In...
by Ready Convenience | Nov 23, 2016 | Management
Conflict is a natural part of teamwork. The traits that make your team members unique – such as cultural background, life experience, work style, age, and personality – all affect how they get along with each other and with you. As a manager, you’re responsible for...
by Ready Convenience | Nov 10, 2016 | Management, Training
Cleanliness is one of those things that goes unnoticed until it’s too late. It’s not likely you’ll ever have a customer think to themselves, “This store is so clean!” But you can bet your bottom dollar that if you and your staff don’t pay attention to cleanliness,...
by Ready Convenience | Nov 2, 2016 | Management
If turnover isn’t one of your operation’s greatest ongoing challenges, you’re either operating on another planet or you’ve employed the services of a robotics company to supply quality workers. Most every store owner and manager we talk to identify the need to...
by Ready Convenience | Oct 20, 2016 | Management, Operations
Where do you see the performance of your store in six months, one year, or even five years? Having a future vision for your convenience store helps you focus on changes you can get started on right now. Change can be challenging, though, and not just for you. Even...
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