by Ready Convenience | Jul 14, 2016 | Management
From online training to daily coaching, your employees will be able to retain skills and knowledge better when their workplace is an effective training environment. In retail areas, it can sometimes be a challenge to create a distraction-free location for training,...
by Ready Convenience | Jun 16, 2016 | Management, Training
There’s a mantra in the service industry that goes something like this: “If you’re not serving the customer directly, you better be serving someone who is.” The quality of service your customers receive is often directly tied to your employees’ satisfaction with their...
by Ready Convenience | Apr 21, 2016 | Management, Operations
Baseball Hall of Famer Casey Stengel once said, “Managing is getting paid for home runs someone else hits.” This is true whether you’re coaching the Mets or running a convenience store. In either case, your success as a manager is based not only on the skill level of...
by Ready Convenience | Apr 14, 2016 | Management
Effective teams have team members who look out for each other’s safety. Teamwork is essential in maintaining a safe workplace, and vice versa. As a manager, the safety of your teammates and guests is your responsibility. Ask yourself these questions to discover hidden...
by Ready Convenience | Mar 3, 2016 | Management, Training
There are many factors that affect the profitability of your store. While some of these factors are outside of your control, loss prevention is not one of them. As a manager, you have an obligation to minimize loss in your store. That may seem like a tall order, but...
by Ready Convenience | Feb 18, 2016 | Human Resources, Management
A convenience store is a hectic business where day-to-day operation sometimes leaves little time for long-term planning. As a manager, though, you can’t be successful by just running in place each day. To get moving, set well defined goals for every major area...
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