by Ready Convenience | Feb 18, 2016 | Human Resources, Management
A convenience store is a hectic business where day-to-day operation sometimes leaves little time for long-term planning. As a manager, though, you can’t be successful by just running in place each day. To get moving, set well defined goals for every major area...
by Ready Convenience | Jan 21, 2016 | Human Resources, Management, Operations
As the end of January nears, you should already have some solid plans in place for a successful year. Being an effective convenience store manager is a tough job, but with the right planning and the right skills, you can make 2016 a year for the record books. Keep...
by Ready Convenience | Jan 14, 2016 | Management, Training
There’s an old saying in the service industry: “Customers don’t care about what you know, they only care about what you do.” And really, it’s not what you do. It’s almost entirely what your employees do. Your c-store training objectives go a...
by Ready Convenience | Oct 22, 2015 | Management
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
by Ready Convenience | Jul 23, 2015 | Management
Any successful training program is multi-faceted. In addition to your formal training program, short in-person training sessions with your team are critical to your team’s overall success. Whether you are following up on an online PCI compliance course, training...
by Ready Convenience | May 29, 2015 | Management, Training
Put Jon through the online tobacco compliance course: Check. Have the new cashier read the orientation manual: Check. Show Sue how to clean the hot dog machine: Check. If your day feels like a series of never-ending training to-dos, you’re probably doing it wrong....
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