by Ready Convenience | Jan 21, 2016 | Human Resources, Management, Operations
As the end of January nears, you should already have some solid plans in place for a successful year. Being an effective convenience store manager is a tough job, but with the right planning and the right skills, you can make 2016 a year for the record books. Keep...
by Ready Convenience | Jan 14, 2016 | Management, Training
There’s an old saying in the service industry: “Customers don’t care about what you know, they only care about what you do.” And really, it’s not what you do. It’s almost entirely what your employees do. Your c-store training objectives go a...
by Ready Convenience | Oct 22, 2015 | Management
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
by Ready Convenience | Jul 23, 2015 | Management
Any successful training program is multi-faceted. In addition to your formal training program, short in-person training sessions with your team are critical to your team’s overall success. Whether you are following up on an online PCI compliance course, training...
by Ready Convenience | May 29, 2015 | Management, Training
Put Jon through the online tobacco compliance course: Check. Have the new cashier read the orientation manual: Check. Show Sue how to clean the hot dog machine: Check. If your day feels like a series of never-ending training to-dos, you’re probably doing it wrong....
by Ready Convenience | Apr 16, 2015 | Management, Training
When it comes to regulated products such as tobacco, your sales strategy has as much to do with compliance as it does with the products you offer. Every state has laws restricting the sale of tobacco products to minors, and those laws mean business. Breaking them, or...
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