by Ready Convenience | May 16, 2023 | Management, Operations
New employees bring with them an inventory of knowledge and skills, education, and experience they already possess. To train the unknown, you need to find out the breadth of that knowledge and skill and what still needs to be learned. Just be sure the training to be...
by Ready Convenience | May 2, 2023 | Foodservice, Marketing, Operations
As part of Customer Loyalty Month in April, you discovered how training, marketing, hiring and service all play a role in building a base of repeat customers. The products you offer above and beyond the staples of convenience store inventory also affect customer...
by Ready Convenience | Mar 28, 2023 | Management, Operations
Bitcoin ATMs aren’t quite the same as traditional ATMs, but they are quickly spreading into a lot of the same places. Convenience stores across the country have taken advantage of this trend, and many are enjoying increased foot traffic and business because of it....
by Ready Convenience | Jan 24, 2023 | Operations
Based on customer data for the retail industry in general, 80 percent of your business comes from 20 percent of your customers. On top of that, it’s more expensive to try to acquire new customers than it is to grow customer loyalty with the people already visiting...
by Ready Convenience | Oct 18, 2022 | Human Resources, Management, Operations, Training
Managing compliance for age-restricted sales is a big responsibility. In addition to making sure your convenience store employees are receiving the necessary training and certifications, you must also track their expirations and recertifications. At any given point in...
by Ready Convenience | Jul 5, 2022 | Operations, Training
Marketing, put quite simply, is what you do to generate sales. Every industry, and every business within an industry, has its own marketing strategy based on its unique customer makeup. As a convenience store manager, you may not control every element of your store’s...
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