As a training manager in the convenience store industry, you’re aware of the challenges of working in a fast-paced environment. You rely on your store managers to implement the company’s employee training program while juggling a myriad of day-to-day convenience store challenges. The last thing you want to do is add to their ever-growing workload, so what can you do to lighten it instead?
5 Convenience Store Challenges Solved by an LMS
Implementing a learning management system (LMS) as part of your employee training strategy has many benefits for convenience stores, including helping your store managers overcome some of their biggest challenges.
1. Employee Retention
Employee turnover is one of the most significant struggles facing any retail environment, especially these last few years. Delivering training through an LMS ensures employees are well-trained and are more likely to retain and apply what they’ve learned. Employees who receive better training also feel that their employers are more invested in their success and tend to remain more loyal to their companies. Put together, these factors will often lead to increased employee retention.
2. Time Management
Using an LMS is faster and more efficient than classroom training and frees up managers’ time for other vital functions around the store. When they’re not needed to oversee an employee’s training, they can be performing other duties that might otherwise be set aside. With many LMS platforms, once your training network is set up, there is minimal maintenance required which frees up even more of your managers’ valuable time.
3. Tracking and Reporting
The tracking and reporting functions in an LMS make it easy to get a high-level overview of how your employees are doing with their training – even across multiple locations if necessary. Depending on the reporting features available, you may be able to drill down further, apply various filters and customize the reports so you get the information that you need when you need it. Additionally, you and your managers may be able to save time by scheduling reports to run automatically and be sent straight to your inbox.
4. Compliance Maintenance
When a store is subject to a compliance sting, managers should be able to locate any relevant documentation as quickly as possible. With an LMS, you can store important documentation and always know exactly where to go in order to find whatever you may need. For example, you will have records of employees’ compliance trainings and certifications ready to pull up if needed. Did an employee fail a compliance sting? Quickly and easily reassign training as necessary to make sure other employees in the store understand their compliance obligations.
5. Learner Engagement
Let’s face it – no one likes to sit through dull employee training – and there’s a lot of dull employee training out there. With an LMS, you can develop a more interactive and engaging form of employee training. Implement a blended learning strategy so employees aren’t spending all their time sitting in front of a computer. Break up modules with quizzes and exams to test their knowledge. Studies have shown that using an LMS for training increases learner engagement as well as knowledge retention. If your employees are engaged with their training, they’ll be much more likely to recall what they’ve learned when they need it most.
Get Started with trainingGrid® LMS
trainingGrid® is an LMS developed with you and your employees in mind. Its intuitive design makes learning management simple and allows employees to begin training with just a click. This flexible system comes with a variety of robust features customizable to fit your needs in addition to built-in reporting and certification tools that track your compliance documentation.
Request a guided demonstration of trainingGrid® today!
