Convenience Store Blog
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Prepare Your Convenience Store for National Impaired Driving Month
While your convenience store may only sell alcohol for off-premise consumption, you and your team still have an important responsibility to help prevent drunk driving. If you sell to an intoxicated customer, that alcohol could lead to devastating consequences and...
Prepare Your Convenience Store for National Impaired Driving Month
While your convenience store may only sell alcohol for off-premise consumption, you and your team still have an important responsibility to help prevent drunk driving. If you sell to an intoxicated customer, that alcohol could lead to devastating consequences and...
5 Ways to Recognize Leadership Potential
For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
5 Ways to Recognize Leadership Potential
For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
Recent Posts:
Recent Articles
5 Ways to Recognize Leadership Potential
For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
Orientation Success
We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Reward Your Staff for Workplace Safety
Workplace safety is a critical concern of any convenience store operation and not only because of the escalating costs of worker’s compensation claims. When an employee gets hurt on the job, the entire staff suffers; so does the service provided to your customers....
Top Employee Training Trends for 2024
The convenience industry is very dynamic, and if you don’t keep up with the trends you’ll lose out. This mentality is common when running promotions, selecting new products, and laying out your store; but you should be applying it to your employee training as well!...
Manage Training with Blended Learning Strategies
There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...
Set Your Leadership Goals to READ
Are you a boss, or a leader? Almost anyone can be a boss, but it takes a special set of skills and talents to be a leader. Let’s look at a few differences: Bosses bark orders. Leaders develop skills. Bosses see employees as blocks in the schedule. Leaders see...
From Boomers to GenZ: The Future of the C-Store Workforce
If you’re like most convenience store managers, your workforce might look like a multi-generational family tree. It’s common for c-stores to employ people of all different ages and generations, from Baby Boomers to GenZ. All these employees have some things in common,...
Diversity Training: Crossing the Cultural Divide
The convenience store industry has always drawn employees from all walks of life, all corners of the world. But the language and cultural barriers that come with the diversified workforce have resulted in a great deal of tension for operators. The tension is...
Dealing with Leadership Burnout
As a convenience store leader, you want to give your best self to the store, the employees, and the customers. That’s for good reason, as morale, reputation, and trust in the company or store are all boosted under an energetic and effective leader. What many people in...
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