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The Changing World of Dress Codes

The Changing World of Dress Codes

With the national unemployment rate under four percent, convenience store managers are searching for creative ways to address the labor crisis. To meet your staffing goals, you will likely need to attract candidates from a larger pool, such as those of varying...

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The Changing World of Dress Codes

With the national unemployment rate under four percent, convenience store managers are searching for creative ways to address the labor crisis. To meet your staffing goals, you will likely need to attract candidates from a larger pool, such as those of varying...

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Convenience Store Interviewing Strategies

Convenience Store Interviewing Strategies

Keeping a convenience store fully staffed has always been a challenge, and with low unemployment rates right now, operators are really feeling squeezed. Once you recruit potential employees, the next step is interviewing the people who seem like...

Think Outside the Help Wanted Box

Think Outside the Help Wanted Box

Need employees? Who doesn’t these days? With a tight labor market, competition for good employees is just as fierce as competition for loyal customers. To fill the open positions at your store, you have to go beyond the traditional “help wanted”...

Smart Team Building

Smart Team Building

With baseball season starting up, now is the perfect time to focus on your team. Just like in America's favorite past time, your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as...

Customer Service Begins in the Interview

Customer Service Begins in the Interview

Job interviews are stressful experiences for everyone. This holds true for c-store interviews, too. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent,...

Get on the Fast Track with SMART Goals

Get on the Fast Track with SMART Goals

A convenience store is a hectic business where day-to-day operation sometimes leaves little time for long-term planning. As a manager, though, you can't be successful by just running in place each day. To get moving, set well defined goals for...

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