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5 Ways to Recognize Leadership Potential

5 Ways to Recognize Leadership Potential

For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...

5 Ways to Recognize Leadership Potential

For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...

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Recent Posts:

5 Ways to Recognize Leadership Potential

5 Ways to Recognize Leadership Potential

For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...

Career Paths Are Key to Employee Retention

Career Paths Are Key to Employee Retention

There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...

Orientation Success

Orientation Success

We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...

Taking the Stigma Out of Convenience Careers

Taking the Stigma Out of Convenience Careers

Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...

Summer Travelers Are On Their Way – Are You Ready?

Summer Travelers Are On Their Way – Are You Ready?

Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...

Tobacco and Alcohol Compliance Training

Tobacco and Alcohol Compliance Training

Alcohol and tobacco sales bring a lot of customers into your convenience store. When you factor in add-on purchases, selling these products has a significant impact on your bottom line.   Your employees have a responsibility to sell alcohol and tobacco in accordance...

Bringing Convenience to Your Curb

Bringing Convenience to Your Curb

Convenience stores thrive when they make it as easy as possible for customers to get what they came for. In 2022, foodservice made up 25.7% of in-store sales, according to an industry report. In order to keep that momentum going, it only makes sense to have ordering...

5 Trends in Convenience Store Food Offerings

5 Trends in Convenience Store Food Offerings

What’s fueling a rise in convenience store profits? It’s not actually fuel, it’s food. Convenience stores across the country have been doing more to invite their fuel-only customers inside the store where higher profit margin food selections await – and those efforts...

AI: Just How Convenient is It?

AI: Just How Convenient is It?

Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...

Train Employees to De-Escalate Difficult Situations

Train Employees to De-Escalate Difficult Situations

When you run a convenience store, you have control over certain aspects of the business. Products, store layout, employees, and policies—all are carefully considered and chosen. Your customers, however, will always be a wild card. You can’t control who’s having a good...

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