Convenience Store Blog
If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.
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5 Ways to Recognize Leadership Potential
For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
5 Ways to Recognize Leadership Potential
For any business to grow, it needs to fill a continuing cycle of leadership positions. Most managers in the convenience store industry started out in a support position and moved their way up. Someone, somewhere along the way, saw potential in them and put it to work...
Career Paths Are Key to Employee Retention
There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...
Career Paths Are Key to Employee Retention
There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...
Recent Posts:
Recent Articles
Career Paths Are Key to Employee Retention
There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving; it’s important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, or any number of events could lead to employees needing enhanced – or even entirely new...
Orientation Success
We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Tobacco and Alcohol Compliance Training
Alcohol and tobacco sales bring a lot of customers into your convenience store. When you factor in add-on purchases, selling these products has a significant impact on your bottom line. Your employees have a responsibility to sell alcohol and tobacco in accordance...
Bringing Convenience to Your Curb
Convenience stores thrive when they make it as easy as possible for customers to get what they came for. In 2022, foodservice made up 25.7% of in-store sales, according to an industry report. In order to keep that momentum going, it only makes sense to have ordering...
5 Trends in Convenience Store Food Offerings
What’s fueling a rise in convenience store profits? It’s not actually fuel, it’s food. Convenience stores across the country have been doing more to invite their fuel-only customers inside the store where higher profit margin food selections await – and those efforts...
AI: Just How Convenient is It?
Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...
Train Employees to De-Escalate Difficult Situations
When you run a convenience store, you have control over certain aspects of the business. Products, store layout, employees, and policies—all are carefully considered and chosen. Your customers, however, will always be a wild card. You can’t control who’s having a good...
Reward Your Staff for Workplace Safety
Workplace safety is a critical concern of any convenience store operation and not only because of the escalating costs of worker’s compensation claims. When an employee gets hurt on the job, the entire staff suffers; so does the service provided to your customers....
