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What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving; it’s important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, or any number of events could lead to employees needing enhanced – or even entirely new...
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving; it’s important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, or any number of events could lead to employees needing enhanced – or even entirely new...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
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Recent Articles
Smart Team Building
Your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your leadership skills. When you focus on hiring and retaining the best employees, teamwork will improve. Easier said than done, right?...
Improve Employee Performance Through Certification and Advancement
Your employees are the backbone of your convenience store, and their training determines how well they perform. You don’t want them to simply learn how to go through the motions of their jobs – you want them to become engaged and apply their training while maintaining...
How to Handle Harassment Reports in Your Convenience Store
You can’t know everything that goes on in your convenience store. As a manager, though, what you don’t know can hurt you. This is particularly true when it comes to harassment in the workplace. If you have employees or other managers who are creating a hostile work...
Blended Learning in Your Convenience Store
Convenience stores are fast-paced environments, so it’s important to get employees trained and onto the floor quickly. However, it’s also important to make sure that they fully understand their training and are ready to provide quality service while maintaining...
10 Ways to Promote Teamwork
What is a “team” in your convenience store? It’s not just another word for “staff.” A team is a group of people – in your case, your employees – who work together to achieve a common goal. Effective teamwork increases productivity, boosts morale, and enhances customer...
What Are Your Employees’ Worst Fears?
As a convenience store manager, you always want your team to be performing at its best – but sometimes employees can let their fears get in the way of success. Convenience store employees are faced with a lot of difficult situations on a daily basis. When they...
Think Outside the Help Wanted Box
Need employees? Who doesn’t these days? With today's labor market, competition for good employees is just as fierce as competition for loyal customers. To fill the open positions at your store, you have to go beyond the traditional “help wanted” system. Keep reading...
Employee Celebrations Without Competition
With staff turnover an ever-present issue for convenience stores, keeping the employees you have is just as important as recruiting and hiring the right new people. Taking the time to focus on employee celebrations will increase employee engagement and improve morale....
Managing Turnover in Your Convenience Store
The convenience store industry has historically suffered from a high turnover rate. Changes to the labor force in the past year have put more stress on managers to retain quality employees. It's time to change your thinking on turnover at your store. Here are some...
Top 10 Characteristics of Effective Performance Reviews
Performance reviews are an important element of employee development, growth, and advancement. These reviews can sometimes be dreaded by both managers and employees alike, but it’s time for that to change. Reviews don’t have to be difficult or awkward. As a...
5 Benefits of Virtual Interviewing
Virtual interviewing has been around for many years, but recent events have normalized it in industries that may have never tried it before. Although you will need to meet your future convenience store employees face-to-face eventually, there are many benefits to...
Promoting from Within to Control Staffing Costs
You’ll decrease turnover, reduce hiring costs, and improve morale when you implement a staff development policy that focuses on promoting from within. Developing employees to build a career at your company – rather than just clock in and out every shift – will...
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