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Are Your Employees Getting the Support They Need?

Are Your Employees Getting the Support They Need?

You do a lot to support your employees. After all, employees that feel supported are happier at work, and those benefits extend from their own wellbeing to the overall atmosphere and operations of your convenience store. But how can you make sure that your efforts are...

Are Your Employees Getting the Support They Need?

You do a lot to support your employees. After all, employees that feel supported are happier at work, and those benefits extend from their own wellbeing to the overall atmosphere and operations of your convenience store. But how can you make sure that your efforts are...

read more
Conduct a Training Needs Analysis

Conduct a Training Needs Analysis

New employees bring with them an inventory of knowledge and skills, education, and experience they already possess. To train the unknown, you need to find out the breadth of that knowledge and skill and what still needs to be learned. Just be sure the training to be...

Conduct a Training Needs Analysis

New employees bring with them an inventory of knowledge and skills, education, and experience they already possess. To train the unknown, you need to find out the breadth of that knowledge and skill and what still needs to be learned. Just be sure the training to be...

read more

Recent Posts:

Taking Inventory of Your C-Store Training Objectives

Taking Inventory of Your C-Store Training Objectives

There’s an old saying in the service industry: "Customers don’t care about what you know, they only care about what you do." And really, it's not what you do. It's almost entirely what your employees do. Your c-store training objectives go a long way in determining...

Develop Employees into Managers

Develop Employees into Managers

Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...

How to Lead Successful Training Sessions

How to Lead Successful Training Sessions

Any successful training program is multi-faceted. In addition to your formal training program, short in-person training sessions with your team are critical to your team's overall success. Whether you are following up on an online PCI compliance course, training on a...

Avoid Training FAILs

Avoid Training FAILs

Put Jon through the online tobacco compliance course: Check. Have the new cashier read the orientation manual: Check. Show Sue how to clean the hot dog machine: Check. If your day feels like a series of never-ending training to-dos, you’re probably doing it wrong....

Responsible Tobacco Sales Training

Responsible Tobacco Sales Training

When it comes to regulated products such as tobacco, your sales strategy has as much to do with compliance as it does with the products you offer. Every state has laws restricting the sale of tobacco products to minors, and those laws mean business. Breaking them, or...

Spring Training: Set Yourself Up for a Winning Season

Spring Training: Set Yourself Up for a Winning Season

Baseball legend Tommy Lasorda once said, “There are three kinds of people in baseball: people who make it happen, people who watch what happens, and people who wonder what happened.” This is true in the retail and c-store industries, too. So what sets those who make...

Severe Weather Preparedness Training

Severe Weather Preparedness Training

As the seasons change, so do the chances of severe weather in your neighborhood. Weather events such as tornadoes and severe thunderstorms threaten not only your physical store, but also the lives of your employees and customers. Severe weather preparedness training...

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