Convenience Store Blog
If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.
Our Blogs > Convenience Store Articles
Recently Published
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Reward Your Staff for Workplace Safety
Workplace safety is a critical concern of any convenience store operation and not only because of the escalating costs of worker’s compensation claims. When an employee gets hurt on the job, the entire staff suffers; so does the service provided to your customers....
Reward Your Staff for Workplace Safety
Workplace safety is a critical concern of any convenience store operation and not only because of the escalating costs of worker’s compensation claims. When an employee gets hurt on the job, the entire staff suffers; so does the service provided to your customers....
Recent Posts:
Recent Articles
Preventing Harassment in the Workplace
There are many misconceptions about harassment in the workplace. In addition to a company-wide harassment training program, be sure to address these common myths and facts with your convenience store employees. Facts & Myths about Harassment in C-Stores Myth #1:...
Get More From Your Propane Sales
Over 20 million propane tanks are sold in the United States each year. When a customer in your neighborhood has a tank on empty, you want them to think of your store first. Not only will you profit from the propane sales themselves, but every propane customer...
Proactive Guest Service
You can’t please everyone all the time. Customers will have problems sometimes – maybe the coffee doesn’t taste right, the soda machine is out of ice, the pump is going too slow, or the line is too long. The list of potential guest service problems is as diverse as...
‘Tis the Season for Crime
Crime increases across the board during the holiday season, and that is especially true in retail environments. Stores are busier, registers have more cash, and unsavory people just seem more brazen. Criminal Risks to Your Convenience Store The biggest risks for crime...
Don’t Scare Your Customers Away
Every year, the fall and Halloween season brings with it a rise in “Haunted House” attractions for the brave at heart. The people who attend these attractions are usually looking for a good scare. Your customers, on the other hand, are not. Your convenience store...
What Are Your Employees’ Worst Fears?
As a convenience store manager, you always want your team to be performing at its best – but sometimes employees can let their fears get in the way of success. Convenience store employees are faced with a lot of difficult situations on a daily basis. When they...
5 Training Strategies to Improve Staff Retention
Training your convenience store staff is an ongoing process, not a single event. Take a look at these five training strategies that will help you retain quality staff members. Orientation Training After a new employee is recruited, interviewed, and hired, they must be...
Leveraging the Customer Experience to Increase Sales
The customer experience is the foundation of your convenience store. Without loyal customers and positive customer experiences, your store would not survive – which is why it is important to go above and beyond providing “good customer service.” You need to provide an...
Make Refusing Alcohol Sales Easier for Your Employees
Many convenience store managers focus their alcohol sales training on how to make legal sales by asking for and checking ID. This is critical, of course, but employees also need to know what to do when they can’t make a legal sale. When it comes to refusing alcohol...
Problem-Solving at Your Fingertips
Have you considered bringing in a consultant to evaluate your store? The idea is that input from an outsider can uncover gaps in your training, processes, and procedures. A new problem-solving perspective can open your eyes to aspects of your operation that haven’t...
Avoiding Workplace Burnout
Have you or your employees been feeling particularly exhausted at work lately? Noticed a reduction in productivity or perhaps an increase in distancing yourself from your work and being more negative about your job? According to the World Health Organization, these...
Why Should You Invest in Training Your Employees?
When it comes to training your employees in a convenience store, there is always the question of how much time and money should be spent on training given the expected high turnover rates. However, there is a good argument to be made that doing it right the first time...
Want More Blogs?
We’ve got a ton of great content, ready to hit your inbox. Sign up to never miss an article!
