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Manage Training with Blended Learning Strategies
There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...
Manage Training with Blended Learning Strategies
There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...
Set Your Leadership Goals to READ
Are you a boss, or a leader? Almost anyone can be a boss, but it takes a special set of skills and talents to be a leader. Let’s look at a few differences: Bosses bark orders. Leaders develop skills. Bosses see employees as blocks in the schedule. Leaders see...
Set Your Leadership Goals to READ
Are you a boss, or a leader? Almost anyone can be a boss, but it takes a special set of skills and talents to be a leader. Let’s look at a few differences: Bosses bark orders. Leaders develop skills. Bosses see employees as blocks in the schedule. Leaders see...
Recent Posts:
Recent Articles
8 Workplace Hazards for Convenience Stores
Workplace hazards exist in every industry, with some types of jobs having more inherent risks than others. These eight hazards are some of the most common in the convenience store industry: Lifting and handling inventory – improper lifting or lowering of products can...
Do’s and Don’ts of Selling Alcohol
With alcohol sales on the rise, convenience store operators must focus even more on ensuring that their employees are selling alcohol responsibly and according to the law. Follow these do’s and don’ts: Do: Know the federal, state, and local laws about selling alcohol...
Technology Solutions for 2020 and Beyond
Quickly adapting to change has been the mainstay of 2020 for essential convenience stores and many other retailers. For many, adaptation has been rooted in both old-school ingenuity and swift implementation of new or advancing technology. While many stores were...
With Great Profit Comes Great Responsibility
Selling alcohol can be very profitable for convenience stores, and it can also be very risky. If you or one of your staff members fails to sell alcohol responsibly and according to the law, there can be serious consequences. People could being injured or killed in...
Mapping Out Your Planograms
Planograms are an important part of any retail operation, especially convenience stores. They start with a category management team at the corporate level and end in front of customers at your store. Let’s take a look at the path they travel from beginning to end....
Keeping Employees Motivated
The last quarter of any year tends to bring a mix of reflection on the year so far and anticipation for new opportunities in the year to come. As we approach the end of 2020, we all have more to reflect on than ever before and a great deal of uncertainty about what’s...
Store Care – Are You Doing It Right?
Cleanliness is a factor of store care that may not be obvious when you keep up on it, but it sure grabs a customer's attention when you don’t. How clean, picked up, and orderly you keep your store has a direct impact on the overall customer experience. This starts...
Activate Your Silent Salespeople
With all the challenges you face as a convenience store manager, here’s one way you’re lucky – your customers visit your store to buy, not browse. For the most part, customers walk through your door with a specific transaction in mind – they may be pre-paying for...
Training Adult Learners
In the convenience store business, there will always be a wide age range among your employees -- from high school students to retirees and ages in between. But one thing is true about all of them: they are all adult learners. There are identifiable traits unique to...
Does “Normal” Feel Like a Moving Target?
As a convenience store manager, you already knew how to adapt to change before 2020. Now, as you’ve had to redefine “normal” so many times this year, you’re getting even better at hitting a moving target. This is the plight for many essential businesses. It’s not just...
Successfully Implementing Change in Your Convenience Store
In businesses big and small, change is inevitable. Change in your convenience store might be brought about by circumstances beyond your control, as it has this year, or you may initiate it to move the company toward its goals. No matter what you’re dealing with,...
Winning Over Health-Conscious Consumers
Since the pandemic began, many consumers have become even more focused on health and wellness, and convenience stores are eager to meet this renewed demand. Deemed essential businesses early on, convenience stores quickly adjusted their offerings to meet changing...
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