Convenience Store Blog
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“Good Enough” Never Is
Do you ever look at something going on in your operation and decide that, whatever it is, it's "good enough?" As any successful store manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of...
“Good Enough” Never Is
Do you ever look at something going on in your operation and decide that, whatever it is, it's "good enough?" As any successful store manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of...
Providing a Great Guest Experience with Self-Checkout
Self-checkout stations are appearing in more and more convenience stores across the country, and for good reason. They let you move employees away from the front of the store to other positions where you may need help, and some customers prefer using them over...
Providing a Great Guest Experience with Self-Checkout
Self-checkout stations are appearing in more and more convenience stores across the country, and for good reason. They let you move employees away from the front of the store to other positions where you may need help, and some customers prefer using them over...
Recent Posts:
Recent Articles
Redefining “Essential” for Convenience Stores
Convenience stores are built on the concept of, not surprisingly, convenience. In the midst of this current health crisis, however, what people used to view as convenient is now essential. With customers on edge and other local businesses temporarily closed or...
Hidden Costs of a Negative Customer Experience
What does the customer experience look like at your store during the current health crisis? How has it changed? Before you give that too much thought, keep this in mind – the customer experience is different from customer service. Customer service is a one-on-one...
2019’s Most Popular Convenience Store Articles
Convenience store managers are busy... but we probably didn't need to tell you that! In case you missed some of our convenience store articles last year, catch up with these top five. 1 - Basic Marketing Concepts Every Convenience Store Manager Should Know Marketing...
What Can We Do Together?
Last week we had the privilege of participating in our 11th NACS Show. The end of the show always marks the beginning of exciting new opportunities. It also offers us time to reflect on the relationships we have cultivated and what we have accomplished over the past...
Millennials are Changing Your Customer Base
Remember that bratty kid from years ago who made a mess at the soda machine and threw a fit until his parents caved and bought him his favorite candy bar? Well, he’s all grown up now, and he’s bringing about 83 million of his friends to the marketplace as eager...
Controlling Costs in Your Convenience Store
When it comes to controlling costs in a convenience store, it's not just the dollars flying out the window that will get you. Sometimes, it's the less obvious things that will keep you from reaching your short and long term goals. Of course you have to keep your eye...
What Do Convenience Store Customers Want?
Think you’re not losing customers to online stores? Think again. While many retailers are scrambling to compete with online competitors or develop a booming online sales strategy, convenience stores have felt mostly insulated from the threats of e-commerce. After all,...
Social Media Recap: Our Most Popular Convenience Store Posts from 2018
Continuing our 2018 recap of most popular convenience store articles and most talked about training programs, we’re turning our attention to some of our favorite and most popular social media posts from the past year.Check out the posts we discuss below and make sure...
ICYMI: Most Popular Articles from Ready Convenience in 2018
Did you know that here at Ready Convenience, we publish new articles related to the convenience store industry nearly every week? It’s a lot to keep up with, so in case you missed anything, here’s a recap of our most popular articles from 2018.What Workplace...
How Can an Industry Conference Give You a Competitive Edge?
Browsing the material about this year’s NACS show makes it pretty clear how much attending an industry conference can benefit your business. The general sessions are sure to be exciting and relevant. There are educational sessions that address most any challenge a...
Competitive Advantage through Connection
What is your competitive advantage? What can customers get from you that they can’t get from one of your competitors? Tangible items can make this list for sure – maybe you’re known for your fresh-made sandwiches, loyalty program, or the best car wash in town. Those...
Keep Your Friends Close, and Your Competition Closer
When The Art of War was written over 2000 years ago, out-smarting the corner store down the block wasn’t exactly what ancient military strategists had in mind. Yet “keep your friends close, and your enemies closer” rings true in the convenience store industry today....
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