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Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Summer Travelers Are On Their Way – Are You Ready?
Summer is quickly approaching, and with its arrival will come an increase in travelers visiting your convenience store on the way to their final destinations. Some may be excited about their journeys; others may be frustrated by the long hours in the car. Either way,...
Recent Posts:
Recent Articles
The Importance of Store Visits at Night
Store visits give convenience store district managers and other multi-unit managers a glimpse into challenges store-level employees face on any given shift. If your convenience store is open 24 hours or late into the night, it’s important to conduct store visits at...
Promoting from Within to Control Staffing Costs
You’ll decrease turnover, reduce hiring costs, and improve morale when you implement a staff development policy that focuses on promoting from within. Developing employees to build a career at your company – rather than just clock in and out every shift – will...
8 Workplace Hazards for Convenience Stores
Workplace hazards exist in every industry, with some types of jobs having more inherent risks than others. These eight hazards are some of the most common in the convenience store industry: Lifting and handling inventory – improper lifting or lowering of products can...
Mistakes New Trainers Make
Training is a job responsibility of most convenience store managers, yet many may not be trained themselves on how to manage such an important assignment. New trainers can prepare themselves for success by avoiding these common mistakes. Mistake #1: Failing to Set...
Do’s and Don’ts of Selling Alcohol
With alcohol sales on the rise, convenience store operators must focus even more on ensuring that their employees are selling alcohol responsibly and according to the law. Follow these do’s and don’ts: Do: Know the federal, state, and local laws about selling alcohol...
Get Street Smart about Customer Loyalty
When it comes to your c-store customers, what are you most grateful for? If you said “loyalty,” you’re on the right track. After all, you’ll spend six times more to attract a new customer than to keep an old one. It doesn’t take a math whiz to figure out where your...
Are You Thankful for Your Customers?
Your customers have choices – choices of where to fuel up, where to stop for a quick snack, and where to buy a meal when they’re out and about. How do you show your appreciation for them when they choose your store? Use this season of Thanksgiving to let customers...
Technology Solutions for 2020 and Beyond
Quickly adapting to change has been the mainstay of 2020 for essential convenience stores and many other retailers. For many, adaptation has been rooted in both old-school ingenuity and swift implementation of new or advancing technology. While many stores were...
Biggest Compliance Risks for Convenience Stores
From workplace safety guidelines to consumer privacy regulations, convenience stores face a wide array of hidden business risks that can have costly implications. Compliance – or the lack of it – is one of these risks. In business, the term “compliance” refers to the...
With Great Profit Comes Great Responsibility
Selling alcohol can be very profitable for convenience stores, and it can also be very risky. If you or one of your staff members fails to sell alcohol responsibly and according to the law, there can be serious consequences. People could being injured or killed in...
Mapping Out Your Planograms
Planograms are an important part of any retail operation, especially convenience stores. They start with a category management team at the corporate level and end in front of customers at your store. Let’s take a look at the path they travel from beginning to end....
Keeping Employees Motivated
The last quarter of any year tends to bring a mix of reflection on the year so far and anticipation for new opportunities in the year to come. As we approach the end of 2020, we all have more to reflect on than ever before and a great deal of uncertainty about what’s...
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