Convenience Store Blog
If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.
Our Blogs > Convenience Store Articles
Recently Published
AI: Just How Convenient is It?
Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...
AI: Just How Convenient is It?
Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...
Train Employees to De-Escalate Difficult Situations
When you run a convenience store, you have control over certain aspects of the business. Products, store layout, employees, and policies—all are carefully considered and chosen. Your customers, however, will always be a wild card. You can’t control who’s having a good...
Train Employees to De-Escalate Difficult Situations
When you run a convenience store, you have control over certain aspects of the business. Products, store layout, employees, and policies—all are carefully considered and chosen. Your customers, however, will always be a wild card. You can’t control who’s having a good...
Recent Posts:
Recent Articles
Handling Bodily Fluids and Bloodborne Pathogens
You may not think of your convenience store job as a particularly messy one, but the truth is, accidents happen. And when they do, cleaning up falls to you and your staff. Some clean-up tasks are pretty straightforward. If a customer dumps his fountain drink, that’s...
Convenience Store Interviewing Strategies
Keeping a convenience store fully staffed has always been a challenge, and with current events, operators are really feeling squeezed. Once you recruit potential employees, the next step is interviewing the people who seem like a good fit. Follow these convenience...
A New Spin on Customer Service Training
“The customer is our top priority.” “We always strive to deliver excellent service.” “If we don’t take care of our customer, someone else will.” How many times have you heard customer service mantras like these or repeated them to your employees? The challenge of how...
The Impact of Training Goals
What’s the difference between a dream and a goal? It comes down to the acronym SMART. Dreams are fluid, but goals are:SpecificMeasurableAttainableRealisticTimelyIn the field of employee training, SMART goals lead to outcomes that go beyond simply filling a skills gap....
Laws for Age-Restricted Sales and What They Mean to You
Every state in America has a law restricting tobacco sales. As of this year, sixteen states have enacted laws to raise the minimum age from 18 to 21. Many more localities have done the same. Even more restrictions are in the works to regulate the increasing surge of...
Take a Different Look at Your Sales Goals
Most every smart business goal you set for your store includes some tie to financial performance. Often, managers are incentivized, at least in part, by their ability to meet and exceed the sales goals set for their stores. That explains why you should be keeping a...
Changing Harassment Laws – What’s Required?
Stories about discrimination and harassment in the workplace are not only dominating news feeds across the country, they’re also dominating legislative agendas. Several state and local governments have either enacted or are in the process of creating laws that aim to...
Millennials are Changing Your Customer Base
Remember that bratty kid from years ago who made a mess at the soda machine and threw a fit until his parents caved and bought him his favorite candy bar? Well, he’s all grown up now, and he’s bringing about 83 million of his friends to the marketplace as eager...
Controlling Costs in Your Convenience Store
When it comes to controlling costs in a convenience store, it's not just the dollars flying out the window that will get you. Sometimes, it's the less obvious things that will keep you from reaching your short and long term goals. Of course you have to keep your eye...
What Do Convenience Store Customers Want?
Think you’re not losing customers to online stores? Think again. While many retailers are scrambling to compete with online competitors or develop a booming online sales strategy, convenience stores have felt mostly insulated from the threats of e-commerce. After all,...
Breaking Down an LMS: Learning-Management-System
An LMS – or learning management system – has many benefits for convenience stores. Let’s take a look at each element of an LMS one at a time.LearningThe core of a learning management system is the transfer of knowledge from the people who have it to the people who...
Social Media Recap: Our Most Popular Convenience Store Posts from 2018
Continuing our 2018 recap of most popular convenience store articles and most talked about training programs, we’re turning our attention to some of our favorite and most popular social media posts from the past year.Check out the posts we discuss below and make sure...
Want More Blogs?
We’ve got a ton of great content, ready to hit your inbox. Sign up to never miss an article!
