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The Who, What, Why, & How of Category Management

The Who, What, Why, & How of Category Management

​Category management for convenience stores is a multifaceted concept that involves many moving parts. Let’s break it down: Who: Category managers at a corporate level are responsible for determining what products your store will carry and how those products will be...

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How to Make Online Training Work in Your Convenience Store

How to Make Online Training Work in Your Convenience Store

Most convenience store managers look to online training as a way to help streamline their employee development programs. The benefits of online employee training, however, do not happen automatically. Creating a successful training program for...

Mapping Out Your Planograms

Mapping Out Your Planograms

Planograms are an important part of any retail operation, especially convenience stores. They start with a category management team at the corporate level and end in front of customers at your store. Let’s take a look at the path they travel...

Training Adult Learners

Training Adult Learners

In the convenience store business, there will always be a wide age range among your employees -- from high school students to retirees and ages in between. But one thing is true about all of them: they are all adult learners. There are...

What’s Your Time Management Style?

What’s Your Time Management Style?

Just like all convenience store managers have a leadership style, they also have a time management style. While there are some tried-and-true time management tactics, everyone manages their time differently, and that’s okay. Take a look at these...

Millennials are Changing Your Customer Base

Millennials are Changing Your Customer Base

Remember that bratty kid from years ago who made a mess at the soda machine and threw a fit until his parents caved and bought him his favorite candy bar? Well, he’s all grown up now, and he’s bringing about 83 million of his friends to the...

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