(800) 247-8514 info@readyconvenience.com
Get Street Smart about Customer Loyalty

Get Street Smart about Customer Loyalty

When it comes to your c-store customers, what are you most grateful for? If you said “loyalty,” you’re on the right track. After all, you’ll spend six times more to attract a new customer than to keep an old one. It doesn’t take a math whiz to figure out where your...

Hidden Costs of a Negative Customer Experience

Hidden Costs of a Negative Customer Experience

What does the customer experience look like at your store? Before you give that too much thought, keep this in mind – the customer experience is different from customer service. Customer service is a one-on-one interaction between your customers and your staff. The...

Are You Thankful for Your Customers?

Are You Thankful for Your Customers?

Your customers have choices – choices of where to fuel up, where to stop for a quick snack, and where to buy a meal when they’re out and about. How do you show your appreciation for them when they choose your store? Use this season of Thanksgiving to let customers...

Food Handler Training Basics

Food Handler Training Basics

If you’re like many convenience stores, you’re capturing some of the fast food market by expanding your fresh food offerings. As your food sales go up, though, so does your risk for a food safety problem. Restaurant industry experts estimate that the average cost of a...

Biggest Compliance Risks for Convenience Stores

Biggest Compliance Risks for Convenience Stores

From workplace safety guidelines to consumer privacy regulations, convenience stores face a wide array of hidden business risks that can have costly implications. Compliance – or the lack of it – is one of these risks. In business, the term “compliance” refers to the...

Need Help?

Weekly Training Tips

Strive to be the best leader, trainer or manager you can be! Sign up and receive weekly updates from our article knowledge base.