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If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.

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Stop Your Store from Selling Alcohol to Minors

Stop Your Store from Selling Alcohol to Minors

It’s against the law to sell alcohol to minors, but that won’t stop them from trying to purchase it at your store. If they succeed, and your store is caught selling to minors, you and your employees could face fines and potentially a loss of your liquor license, or...

Stop Your Store from Selling Alcohol to Minors

It’s against the law to sell alcohol to minors, but that won’t stop them from trying to purchase it at your store. If they succeed, and your store is caught selling to minors, you and your employees could face fines and potentially a loss of your liquor license, or...

read more
Manage Training with Blended Learning Strategies

Manage Training with Blended Learning Strategies

There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...

Manage Training with Blended Learning Strategies

There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...

read more

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How to Run a Training Meeting

How to Run a Training Meeting

For many c-store operators, learning management systems have streamlined many important training tasks. Training administrators and managers can now assign, track, and report on training at the touch of a button. Learners can take training courses at any time, and...

How to Manage Online Training

How to Manage Online Training

Training industry experts expect the growth of online training to continue, with over 77 percent of U.S. companies offering online training to employees in the near future. The challenge with eLearning is the misperception that an employee is completely trained after...

5 Tips for Effective Compliance Training

5 Tips for Effective Compliance Training

Compliance training… a necessary evil or a critical business strategy? Honestly, it’s a little bit of both. Topics such as PCI rules, age-restricted sales, harassment, security, and food safety are important to the long-term success of your operation. When your...

The Evolution of Workforce Training

The Evolution of Workforce Training

Workforce training is not a new concept. Neither is retailing, which dates back to antiquity. After all, there have always been consumers, and consumers have always needed to buy goods and services. And for as long as there have been consumers needing to buy, there...

The Great Eight for Foodservice Program Success

The Great Eight for Foodservice Program Success

When it comes to the foodservice program you offer in your convenience store, customers aren’t too demanding. All they really want is what you’ve suspected all along — a quick bite to eat. But they can get that anywhere. Why should they choose your place over the...

C-store Foodservice Trends

C-store Foodservice Trends

C-store foodservice trends are changing the way business is done and profits are made. It used to be that foodservice items in convenience stores were primarily add-on sales. Customers stopped by the store for lotto tickets, cigarettes, or gas and grabbed a donut or...

Food Fight! How to Compete with Fast Food Restaurants

Food Fight! How to Compete with Fast Food Restaurants

With the latest trends showing more variety in foodservice options, convenience stores are giving fast food restaurants a run for their money – literally. Your area quick-serve restaurants are aware of the competition they face from you and your fellow c-store...

Putting the “Service” Back into Foodservice

Putting the “Service” Back into Foodservice

Foodservice is nothing new to convenience stores, but the trend has definitely accelerated in the past decade or so. It’s estimated that in today’s c-store industry, nine out of 10 stores offer some sort of food or beverage sales. Where growth is really being noticed...

Top 3 Strategies to Grow C-Store Sales

Top 3 Strategies to Grow C-Store Sales

With all the talk about “growth” this spring, you may be looking at lackluster sales reports and wondering how you missed the mark. Industry reports have indicated weak growth in the convenience store industry, so it shouldn’t be too surprising if your store falls...

C-Store Loyalty Programs for Today’s Customers

C-Store Loyalty Programs for Today’s Customers

You know those punch cards where a customer could earn their 10th coffee for free? On its surface, that seemed like it was telling the customer “We’re glad you’re buying your coffee here, and here’s a little something to reward your loyalty.” For a long time, those...

How to Grow C-Store Customer Loyalty

How to Grow C-Store Customer Loyalty

Spring has sprung! No matter where you are in the country, the change of seasons from winter to spring means the same thing: growth. When you think about growing your c-store business, the first thing you probably think of is growing your customer base. There are two...

Transitioning into a Leadership Position

Transitioning into a Leadership Position

Moving up through the ranks in a convenience store is a worthy accomplishment. It’s not easy to prove yourself to upper management and be trusted with more responsibilities. For many newly promoted assistant managers, though, the increased workload is just part of the...

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