Convenience Store Blog
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Top Employee Training Trends for 2024
The convenience industry is very dynamic, and if you don’t keep up with the trends you’ll lose out. This mentality is common when running promotions, selecting new products, and laying out your store; but you should be applying it to your employee training as well!...
Top Employee Training Trends for 2024
The convenience industry is very dynamic, and if you don’t keep up with the trends you’ll lose out. This mentality is common when running promotions, selecting new products, and laying out your store; but you should be applying it to your employee training as well!...
“Good Enough” Never Is
Do you ever look at something going on in your operation and decide that, whatever it is, it's "good enough?" As any successful store manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of...
“Good Enough” Never Is
Do you ever look at something going on in your operation and decide that, whatever it is, it's "good enough?" As any successful store manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of...
Recent Posts:
Recent Articles
Transitioning into a Leadership Position
Moving up through the ranks in a convenience store is a worthy accomplishment. It’s not easy to prove yourself to upper management and be trusted with more responsibilities. For many newly promoted assistant managers, though, the increased workload is just part of the...
The Gift of Interviewing
It’s been said that an applicant looking for a new job is like an unwrapped gift that’s been dropped on your doorstep. Some may be impressively wrapped, but with nothing much inside. Others might seem simple and ordinary on the outside, but have a wealth of offerings...
A New Approach to Staffing Challenges
What is both the greatest asset and the greatest challenge in a convenience store? If you said your team, you hit the bullseye. Staffing challenges are nothing new in this business, but it may be time for you to approach them differently. Creating and maintaining an...
A Lesson from the Heart: Keep it Simple
By Ed RosheimEffective communication can be a bit of a balancing act. You need to give enough detail to get your point across without overwhelming the person you’re talking to with too much information. This is especially true when you’re talking with employees who...
The Value of Clear Communication
Communicating is easy, but communicating effectively can be a challenge. For example, a store manager says to an employee, “Re-stock those shelves, they look awful!” Technically, that’s communication, it’s just woefully poor communication. Let’s look at it a different...
How Does Your Team Environment Stack Up?
A team is only as good as its environment. Even the best employees will fizzle out in a negative or toxic workplace. As a manager and leader, you set the tone for your c-store. Your interactions with employees, customers, and other members of the leadership team have...
What’s the Value of Teamwork in a C-store?
“Teamwork makes the dream work.” That’s a popular expression, but what does it really mean? It’s easiest to explain teamwork using a sports analogy. Take baseball, for example. Each player on the team has a different role on the field. The strengths – and weaknesses –...
Top 3 Resolutions to Improve Your Business
It’s usually easy to come up with New Year’s resolutions for your personal life – go the gym, cut the carbs, stick to the family budget, and things like that. Resolutions for your business, though, can be a little more challenging to define. Resolutions are like goals...
Employee Training: Expense or Investment?
“If you think education is expensive, try ignorance!” – Derek BokThe way you see training probably depends on how effective AND cost-effective your experience with it has been. Perspective is everything. Do you look at employee training as a process, or an event? In...
A Year in Review – More Lessons Learned in 2016
Last week, we reviewed the five most popular topics in our blog from 2016. This week, we’ll round out the top 10!Flex Your Leadership MusclesSuccessful leaders don’t just do one thing right, they do many things right across different levels of their organizations....
A Year in Review – Lessons Learned in 2016
What are the most important topics to convenience store owners and managers like you? Based on response to our blogs over the past year, we’re re-capping the most popular topics of the past year. Let’s get started.Safety is No AccidentMaintaining a comprehensive...
When the Shift Hits the Fan: 8 Steps to Manage Conflict
Conflict is a natural part of teamwork. The traits that make your team members unique – such as cultural background, life experience, work style, age, and personality – all affect how they get along with each other and with you. As a manager, you’re responsible for...
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