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If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.

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Creating a Positive First Impression

Creating a Positive First Impression

Like a field in baseball, the condition of your store affects how well you and your team perform. Think of it this way – your success depends on the perceptions customers form about your operation. Like the saying goes, you never get a second chance to make a positive...

Creating a Positive First Impression

Like a field in baseball, the condition of your store affects how well you and your team perform. Think of it this way – your success depends on the perceptions customers form about your operation. Like the saying goes, you never get a second chance to make a positive...

read more
Tips for Trade Show Networking

Tips for Trade Show Networking

Over 20,000 people are expected to attend this year’s NACS Show in Atlanta Oct. 3-6th. Educational sessions will cover a range of topics from data security to customer engagement. The expo halls have over a thousand exhibitors. (You can find us in Booth B3749 – we...

Tips for Trade Show Networking

Over 20,000 people are expected to attend this year’s NACS Show in Atlanta Oct. 3-6th. Educational sessions will cover a range of topics from data security to customer engagement. The expo halls have over a thousand exhibitors. (You can find us in Booth B3749 – we...

read more

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Get on the Fast Track with SMART Goals

Get on the Fast Track with SMART Goals

A convenience store is a hectic business where day-to-day operation sometimes leaves little time for long-term planning. As a manager, though, you can't be successful by just running in place each day. To get moving, set well defined goals for every major area of your...

Implementing Your Plans for 2016

Implementing Your Plans for 2016

As the end of January nears, you should already have some solid plans in place for a successful year. Being an effective convenience store manager is a tough job, but with the right planning and the right skills, you can make 2016 a year for the record books. Keep...

Taking Inventory of Your C-Store Training Objectives

Taking Inventory of Your C-Store Training Objectives

There’s an old saying in the service industry: "Customers don’t care about what you know, they only care about what you do." And really, it's not what you do. It's almost entirely what your employees do. Your c-store training objectives go a long way in determining...

Convenience Store Staffing: Priority #1 in 2016

Convenience Store Staffing: Priority #1 in 2016

According to recent convenience store industry surveys, 2016 has all the makings of a successful year. It’s expected that profits will climb as consumer confidence continues to improve. With gas prices expected to stay low, convenience store customers are likely to...

Making Community Service Mean More

Making Community Service Mean More

The best kind of advertising is free. The most influential promotional tool has always been word-of-mouth, and it’s easier to generate than you might think. Getting involved in your community is a great way to set your organization apart from other stores and make a...

Develop Employees into Managers

Develop Employees into Managers

Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...

How Companies Can Use Technology to Transform Employee Training

Employee training is an investment in your workforce. The benefits of a satisfied, well-trained team go far beyond your bottom line. Well-trained employees are more confident, committed, motivated, and loyal. Your employees need training not just to do their jobs...

First Time at the NACS Show? Have a Game Plan

First Time at the NACS Show? Have a Game Plan

So It's Your First Time...Green, rookie, first-timer... we were all in your shoes once.  Whether you're attending the NACS Show as a first-time exhibitor or a first-time attendee, it can be overwhelming. Don't worry, you're not the only one who will feel this way....

Technology Edge at the NACS Show

Technology Edge at the NACS Show

Technology: Changing the Convenience Store ExperienceTechnology — can't live with it, can't live without it. Here at RTO®, technology is our business. We are driven by the increasing demand for streamlined ways to improve training and learning management through...

The Value of Attending the NACS Show

The Value of Attending the NACS Show

Attending the NACS Show: Expense or Investment?There's no doubt about it -- attending any trade show has a hefty price tag. Between show fees, travel costs, and indirect employee costs, every trade show begs the question, "Will this be an expense or an investment?"...

History of the NACS Show

History of the NACS Show

Ahhh… September! The kids are back at school, the days are cooling off, and fall colors are just around the corner. We love this time of year, and not just because of the change in seasons. It's time for the NACS Show! As the industry's premiere event with more than...

Baby Boomers Still Booming

Baby Boomers Still Booming

A lot of marketing focus lately has been squarely on capturing the attention of the millennial generation. Considering their buying power over time, this is a logical strategy. Smart marketers though, and especially those in the convenience store industry, have...

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