Convenience Store Blog
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Stop Your Store from Selling Alcohol to Minors
It’s against the law to sell alcohol to minors, but that won’t stop them from trying to purchase it at your store. If they succeed, and your store is caught selling to minors, you and your employees could face fines and potentially a loss of your liquor license, or...
Stop Your Store from Selling Alcohol to Minors
It’s against the law to sell alcohol to minors, but that won’t stop them from trying to purchase it at your store. If they succeed, and your store is caught selling to minors, you and your employees could face fines and potentially a loss of your liquor license, or...
Customer Service Begins in the Interview
Job interviews are stressful experiences for everyone. This holds true for c-store interviews, too. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good...
Customer Service Begins in the Interview
Job interviews are stressful experiences for everyone. This holds true for c-store interviews, too. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good...
Recent Posts:
Recent Articles
Cash Handling Training for Convenience Store Managers
As a convenience store manager, your days are busy. From staffing issues to operational challenges to making sure your customers are receiving excellent service, you’re juggling quite a bit. For many managers, making cash deposits is another task on a busy to-do list....
Get on the Fast Track with SMART Goals
A convenience store is a hectic business where day-to-day operation sometimes leaves little time for long-term planning. As a manager, though, you can't be successful by just running in place each day. To get moving, set well defined goals for every major area of your...
Implementing Your Plans for 2016
As the end of January nears, you should already have some solid plans in place for a successful year. Being an effective convenience store manager is a tough job, but with the right planning and the right skills, you can make 2016 a year for the record books. Keep...
Taking Inventory of Your C-Store Training Objectives
There’s an old saying in the service industry: "Customers don’t care about what you know, they only care about what you do." And really, it's not what you do. It's almost entirely what your employees do. Your c-store training objectives go a long way in determining...
Convenience Store Staffing: Priority #1 in 2016
According to recent convenience store industry surveys, 2016 has all the makings of a successful year. It’s expected that profits will climb as consumer confidence continues to improve. With gas prices expected to stay low, convenience store customers are likely to...
Making Community Service Mean More
The best kind of advertising is free. The most influential promotional tool has always been word-of-mouth, and it’s easier to generate than you might think. Getting involved in your community is a great way to set your organization apart from other stores and make a...
Develop Employees into Managers
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
How Companies Can Use Technology to Transform Employee Training
Employee training is an investment in your workforce. The benefits of a satisfied, well-trained team go far beyond your bottom line. Well-trained employees are more confident, committed, motivated, and loyal. Your employees need training not just to do their jobs...
First Time at the NACS Show? Have a Game Plan
So It's Your First Time...Green, rookie, first-timer... we were all in your shoes once. Whether you're attending the NACS Show as a first-time exhibitor or a first-time attendee, it can be overwhelming. Don't worry, you're not the only one who will feel this way....
Technology Edge at the NACS Show
Technology: Changing the Convenience Store ExperienceTechnology — can't live with it, can't live without it. Here at RTO®, technology is our business. We are driven by the increasing demand for streamlined ways to improve training and learning management through...
The Value of Attending the NACS Show
Attending the NACS Show: Expense or Investment?There's no doubt about it -- attending any trade show has a hefty price tag. Between show fees, travel costs, and indirect employee costs, every trade show begs the question, "Will this be an expense or an investment?"...
History of the NACS Show
Ahhh… September! The kids are back at school, the days are cooling off, and fall colors are just around the corner. We love this time of year, and not just because of the change in seasons. It's time for the NACS Show! As the industry's premiere event with more than...
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