Convenience Store Blog
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Career Paths Are Key to Employee Retention
There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...
Career Paths Are Key to Employee Retention
There’s a million different ways to improve employee retention at your store, but many of them focus only on the short term. Recognizing your employees with an Employee of the Month program is nice, but that can often fade into background noise for your more...
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving; it’s important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, or any number of events could lead to employees needing enhanced – or even entirely new...
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving; it’s important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, or any number of events could lead to employees needing enhanced – or even entirely new...
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Recent Articles
Top 5 Training Topics for the New Year
The countdown to the new year is on. Have you thought about your training goals yet? How well you train your employees can make or break not only their future success, but yours as well, so make sure you’re setting clear and manageable goals for training your staff....
How Goal Setting Impacts Sales
Is what you’re doing today getting you closer to where you want to be tomorrow? That’s the question you should be asking yourself as you evaluate your progress toward your business goals. On every shift, you and your staff have opportunities to get closer to your...
Last Minute Holiday Merchandising
By this time of the year, your marketing plan for the rest of the year should be pretty well up and running. Are there any last-minute opportunities you may have overlooked while you've been preparing for the busy holiday season? Here are some holiday merchandising...
Food Handler Training Basics
If you’re like many convenience stores, you’re capturing some of the fast food market by expanding your fresh food offerings. As your food sales go up, though, so does your risk for a food safety problem. Restaurant industry experts estimate that the average cost of a...
5 Elements of a Productive Work Environment
As a leader, you set the tone in your convenience store. You create an environment that is either toxic and on the constant brink of failure, or one that is productive and setup for success. A productive work environment boosts employee performance, increases staff...
Is Custom Training Right for You?
Your employee training program is the backbone of your business. Without it, your employees would have no chance of success in your store. Therefore, you want to be sure you’re providing them with the best materials available in order to develop the skills they need....
Effective C-Store Training: Blending Strategies
“I hear and I forget, I see and I remember, I do and I understand.” There's truth in that Chinese proverb, especially when it comes to training your convenience store staff. Adult learners remember what they see two times more effectively than what they read....
LMS Reporting for Convenience Stores
Managing compliance for age-restricted sales is a big responsibility. In addition to making sure your convenience store employees are receiving the necessary training and certifications, you must also track their expirations and recertifications. At any given point in...
Training and Career Development – What’s the Difference?
While training and career development depend on each other, they are two different elements of success. Training is the process of acquiring the essential skills required for a certain job. It targets specific goals, such as understanding how to merchandise or use the...
How to Make Online Training Work in Your Convenience Store
Most convenience store managers look to online training as a way to help streamline their employee development programs. The benefits of online employee training, however, do not happen automatically. Creating a successful training program for online delivery requires...
How an LMS Solves Convenience Store Challenges
As a training manager in the convenience store industry, you’re aware of the challenges of working in a fast-paced environment. You rely on your store managers to implement the company's employee training program while juggling a myriad of day-to-day convenience store...
If You’re Not Cross Training, You’re Doing it Wrong
In the convenience store industry, flexibility isn’t just helpful, it’s a job requirement. That’s why cross training is so important. When employees are trained for more than one position, it allows you to quickly handle staffing shortages and unexpected busy times....
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