Convenience Store Blog
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Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One method for increasing the likelihood of success is the development of customized learning paths to provide employees with the...
Recent Posts:
Recent Articles
How Can You Help Your Employees Manage Stress?
Everyone experiences stress, and some jobs can be more stressful than others. While we can’t always control the causes of stress, we can control how we respond to them. As a convenience store manager, it’s important to not only manage stress in your own life, but also...
How to Manage Your Moonlighting Employees
About 13 million people — roughly 8.3 percent of the workers — have more than one job. Given the ever-present staffing challenges in the service industry, it's not uncommon for hourly employees to moonlight with other retail or foodservice operations, possibly even...
Step Up Your Training Game With Role Playing
Your convenience store employees have a lot of responsibility – from providing great customer service to maintaining compliance for age-restricted sales, they keep your store running smoothly. You may already be providing them with quality convenience store training...
Cash Handling Best Practices
As a convenience store manager, your days are busy. Making cash deposits may just seem like another task on a busy to-do list. The biggest mistake you can make, however, is to treat cash handling as simply part of your routine. Follow these best practices: Stick to a...
Will Your Employees Be Ready When Severe Weather Strikes?
The past couple decades have seen a significant increase in severe weather events. According to a United Nations report, from 2000 – 2019 there were 7,348 major natural disasters around the world, as opposed to 4,212 in the previous 20-year time span. No matter where...
How Consumer Demographics Shape Your Business
Every business is affected by consumer demographics, some more than other and some in different ways than others. Let’s take a look at a few general consumer demographics nationwide: Age & Generation As the population ages, the buying influence of different...
No Beer for You: Preventing Underage Alcohol Sales
Excessive alcohol consumption is one of the leading causes of preventable deaths, and teenagers are especially at risk. A recent National Survey on Drug Use and Health estimates that approximately 400,000 adolescents in the United States ages 12-17 have an alcohol use...
Smart Team Building
Your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your leadership skills. When you focus on hiring and retaining the best employees, teamwork will improve. Easier said than done, right?...
Don’t Let Summer Supply Shortages Get You Down
The inevitable increase in summer traffic to your convenience store may seem like a blessing and a curse. You’re glad that foot traffic has picked up again, but continued supply chain issues raise a whole new set of customer service issues to resolve. It’s important...
Basic Marketing Concepts Every Convenience Store Manager Should Know
Marketing, put quite simply, is what you do to generate sales. Every industry, and every business within an industry, has its own marketing strategy based on its unique customer makeup. As a convenience store manager, you may not control every element of your store’s...
Improve Employee Performance Through Certification and Advancement
Your employees are the backbone of your convenience store, and their training determines how well they perform. You don’t want them to simply learn how to go through the motions of their jobs – you want them to become engaged and apply their training while maintaining...
Is Your Staff Ready for a Fuel Spill?
A fuel spill is a serious safety hazard at convenience store gas pumps. Most stores will experience small spills frequently, while large and potentially catastrophic spills are much less common. Causes of spills range from small drops or splashes of fuel during fill...
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