Convenience Store Blog
If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.
Our Blogs > Convenience Store Articles
Recently Published
Orientation Success
We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...
Orientation Success
We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees can be difficult for everyone, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma that means job seekers might not even consider open positions at your...
Recent Posts:
Recent Articles
Time Management Tips to Beat Stress
Stressed out? Who isn’t?! In today’s busy world, and especially for convenience store managers, it’s impossible not to feel like you’re being pulled in a million different directions. The best way to minimize stress in your life is to get a better handle on how time...
Customer Perception Is Your Reality
There’s no question that review sites have changed how customer perception affects your business. Not only can your convenience store customers tell others what they think of you with a few clicks in an app, they can find out more about you than you may want them to...
How to Handle Harassment Reports in Your Convenience Store
You can’t know everything that goes on in your convenience store. As a manager, though, what you don’t know can hurt you. This is particularly true when it comes to harassment in the workplace. If you have employees or other managers who are creating a hostile work...
Blended Learning in Your Convenience Store
Convenience stores are fast-paced environments, so it’s important to get employees trained and onto the floor quickly. However, it’s also important to make sure that they fully understand their training and are ready to provide quality service while maintaining...
Top 5 Convenience Store Training Topics
With staffing shortages and high turnover, some convenience store operators wonder if the cost to train employees is worth the investment. Your convenience store is only as strong as your weakest employee, and that's why convenience store training is so crucial....
Understanding LMS Benefits for Convenience Stores
With nearly 80% of companies reporting that they do at least some of their employee training online, the overall advantages of online training are no longer up for debate. Yet not all convenience store operators have implemented a learning management system (LMS) in...
Know Your GUEST
What’s the difference between a “customer” and a “guest”? By definition, a customer is someone who simply buys goods or services from a store or business. A guest, on the other hand, is someone who is invited to take part in something important. Shifting your...
Safety First: 6 Training Topics Your Employees Need
Safety should always be taken seriously. The health and safety of your employees should be one of your main concerns – after all, without your employees your stores would not be able to operate. A vast majority of employee injuries are attributed to common mistakes...
Communication Styles for Leaders
One of the key characteristics of an effective leader is flexibility. This goes beyond being able to handle unexpected circumstances or managing organizational change. To be a successful convenience store manager or leader, you also have to be flexible in your...
How Customer Loyalty Is Evolving
We all know the last few years have redefined everyone’s definition of “normal.” This has had a profound impact on convenience store customer expectations as they reevaluate their shopping and purchasing decisions. How Customers Are Evolving According to recent...
Top 10 Merchandising Mistakes for Convenience Stores
Today’s convenience store customers expect efficiency, value, and, of course, convenience. How you merchandise your products directly impacts your ability to exceed those customer expectations. Avoid these top 10 merchandising mistakes. Mismanaging first impressions....
Covering All Your Bases
With major league baseball in the spotlight lately, America’s favorite pastime is on the top of people’s minds. The great Tommy Lasorda once said, “Baseball is like driving. It’s the one that gets home safely that counts.” In baseball, just like in business, playing...
Want More Blogs?
We’ve got a ton of great content, ready to hit your inbox. Sign up to never miss an article!
