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If you own or operate a C-Store, we have the resources to help you succeed. Browse our articles for ideas on convenience store management.

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Orientation Success

Orientation Success

We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...

Orientation Success

We’ve all heard the saying, “you never get a second chance to make a first impression.” Not only is this true with your convenience store customers, but also with new employees who are just beginning their career with you. The onboarding experience can make or break a...

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Recent Posts:

Hiring for Soft Skills in Convenience Stores

Hiring for Soft Skills in Convenience Stores

Soft skills can be incredibly important to have in convenience stores, especially when maintaining customer satisfaction. Unlike hard skills, soft skills aren’t necessarily something you can easily train your new recruits on. This makes it very important to hire...

Spread the Love with Employee Appreciation

Spread the Love with Employee Appreciation

With the holiday of love just a few days away, you are probably focused on making the people in your personal life feel appreciated. When the roses and chocolate are behind you, you may want to turn your attention to your convenience store staff. Studies suggest that...

Level Up Your Leadership Skills

Level Up Your Leadership Skills

John F. Kennedy once said, "Leadership and learning are indispensable to each other." As a leader in the convenience industry, you already know you need to be up-to-date on all the current market trends. However, to be a great leader it’s also important that you never...

Be Proactive to Minimize Losses

Be Proactive to Minimize Losses

Thinking about employee theft, convenience store managers tend to fall into one of two categories: those who think that no one is stealing from them and those who think that everyone is stealing from them. To minimize losses caused by theft in your store, you need to...

Top 5 Training Topics for the New Year

Top 5 Training Topics for the New Year

The countdown to the new year is on. Have you thought about your training goals yet? How well you train your employees can make or break not only their future success, but yours as well, so make sure you’re setting clear and manageable goals for training your staff....

How Goal Setting Impacts Sales

How Goal Setting Impacts Sales

Is what you’re doing today getting you closer to where you want to be tomorrow? That’s the question you should be asking yourself as you evaluate your progress toward your business goals. On every shift, you and your staff have opportunities to get closer to your...

Is Custom Training Right for You?

Is Custom Training Right for You?

Your employee training program is the backbone of your business. Without it, your employees would have no chance of success in your store. Therefore, you want to be sure you’re providing them with the best materials available in order to develop the skills they need....

Effective C-Store Training: Blending Strategies

Effective C-Store Training: Blending Strategies

“I hear and I forget, I see and I remember, I do and I understand.” There's truth in that Chinese proverb, especially when it comes to training your convenience store staff. Adult learners remember what they see two times more effectively than what they read....

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